Customer Service Representative - State Farm Agent Team Member
Full Time • Lancaster - OH
Responsive recruiter
Replies within 24 hours
Benefits:
- Life & Health Commission
- Group Life
- Simple IRA matching
- Simple IRA
- Reimbursed Licensing Cost
- Bonus based on performance
- Competitive salary
- Paid time off
- Signing bonus
- Training & development
- Opportunity for advancement
ABOUT US:
At Vonnie McDonald State Farm, we are proud to be a trusted State Farm agency committed to helping our community protect what matters most. Our team is driven by values of integrity, personalized service, and teamwork. We believe that our success comes from the dedication and passion of every team member, and we strive to create a supportive environment where everyone can grow professionally and personally. If you’re motivated, eager to learn, and passionate about helping people, we’d love to have you join us as we make a difference—one client at a time.
At Vonnie McDonald State Farm, we are proud to be a trusted State Farm agency committed to helping our community protect what matters most. Our team is driven by values of integrity, personalized service, and teamwork. We believe that our success comes from the dedication and passion of every team member, and we strive to create a supportive environment where everyone can grow professionally and personally. If you’re motivated, eager to learn, and passionate about helping people, we’d love to have you join us as we make a difference—one client at a time.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Vonnie McDonald - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Identify opportunities to enhance customer coverage.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Must be able to obtain a state-issued insurance license.
Compensation: $24,960.00 - $35,360.00 per year
Do you want to work with someone who will help you achieve YOUR goals?
We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Crop Insurance, Health Insurance, and Renters Insurance.
- Our office is located in Lancaster, OH.
- I am a proud graduate of Ohio University.
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none